Support

We read every message. You can also write to us from the app: Settings → Send feedback or Report an issue.

Send feedback

Ideas, wishes, or what you love.

Report an issue

Something not working? Tell us what happened.

Email: lavanyareddy.tatiparthi@gmail.com

Common questions

Where is my data stored?

Only on your iPhone, in the app’s private storage. Moneto has no servers and no accounts, and never connects to your bank. See the privacy policy.

How do I back up my data or move it to a new iPhone?

Go to Settings → Export CSV and save the file somewhere safe (Files, iCloud Drive, email). On the new iPhone, open Moneto and choose Settings → Import CSV. Entries already in the app are skipped, so importing twice is safe. Accounts the app has to recreate start with a zero opening balance — check their type and opening balance in Accounts afterwards. An automatic iCloud backup is planned.

How do I change the currency?

Settings → Currency. This changes how amounts are shown; existing amounts aren’t converted. Moneto works with one currency at a time.

Can Moneto connect to my bank or read my SMS?

No, and it never will. You log entries yourself — it takes a few seconds — which is what keeps your data private.

How do I log a credit card bill payment or move money between accounts?

Use a transfer: tap +, choose Transfer, then pick the account the money leaves and the one it goes to. Transfers move money between your accounts without counting as spending or income.

How do recurring bills and salary work?

Settings → Recurring. Each item either adds itself automatically when it’s due, or reminds you with a notification so you can confirm the amount.

How do I add categories, sub-categories and tags?

Settings → Categories & sub-categories to add, rename, recolour or reorder. While adding an entry, “+ New” in the SUB row adds a sub-category on the spot. Tags can be typed while adding an entry, or created and managed in Settings → Tags.

How do I get a monthly report?

Settings → Monthly PDF report. Pick a month to see a 3-page PDF summary, then share or save it.

How do I lock the app?

Settings → Lock with Face ID. Moneto then asks for Face ID (or your passcode) when it opens and after a minute in the background, and hides its contents in the app switcher.

How do I delete everything?

Settings → Erase all data, then confirm twice. This removes every entry, account, category, tag and recurring item from your iPhone and can’t be undone — export a CSV first if you might want your data later.

What should I include when reporting a bug?

What you did, what happened, and what you expected, plus the app version (Settings → About) and your iPhone model and iOS version. Using Settings → Report an issue in the app fills in the versions for you. Screenshots help a lot.